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  • Preview and Send Invoice

Preview and Send Invoice

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Updated on 07/10/2025

Invoice Preview Configuration

Step 1: Preview Invoice

Review before sending:

  1. Click Preview button
  2. PDF generates with all customizations
  3. Review for:
    • Correct customer information
    • Accurate line items
    • Proper calculations
    • Professional appearance

Preview Shows:

  • Company logo and info
  • Complete service details
  • All charges itemized
  • Clear total due
  • Payment instructions

Invoice Delivery Options

Automatic Email Delivery

Configure auto-send rules:

Auto-Email Process:

  1. Job marked complete
  2. Invoice generates
  3. System waits for the approval 
  4. Email sent automatically after approved
  5. Status updates to “Sent”

Manual Review and Send

For invoices requiring review:

Manual Process

  1. Invoice generates in draft
  2. Notification to billing team
  3. Staff reviews invoice
  4. Makes any adjustments
  5. Clicks Save and Send to Customer

When to Review Manually:

  • High-value invoices
  • New customers
  • Unusual services
  • Warranty work
  • Disputed charges

Email Configuration

Set up professional email delivery:

Email Template

Subject: Invoice #[Invoice Number] – [Company Name]

Dear [Customer Name],

Thank you for choosing [Company Name] for your service needs. 

Attached is your invoice for services completed on [Service Date].

Invoice Summary:

– Invoice Number: [Invoice Number]

– Service Date: [Service Date]

– Amount Due: [Total]

– Due Date: [Due Date]

Service Performed:

[Auto-populated job description]

Payment Options:

– Pay online: [Payment Portal Link]

– Check: [Mailing Address]

– Phone: [Phone Number]

Please contact us if you have any questions.

Best regards,

[Company Name]

[Contact Information]

Email Features:

  • Professional HTML template
  • Mobile-responsive design
  • PDF attachment
  • Payment link included
  • Read receipts optional
Updated on 07/10/2025
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