Inventory management in FieldAx ensures technicians have the right parts at the right time to complete jobs efficiently. This section covers viewing current stock levels across locations, requesting parts through multiple methods, transferring inventory between locations, and receiving shipments. Proper inventory management minimizes job delays, reduces costs, and improves first-time fix rates.
Complete Inventory Cycle
The inventory management process in FieldAx:
View Stock Levels → Identify Needs → Raise Product Request →
Transfer Parts → Ship Items → Track Shipment → Receive Parts → Update Stock
Understanding Inventory Management in FieldAx
Inventory Management Components
FieldAx inventory system encompasses:
Inventory Locations
- Central warehouses
- Regional storage facilities
- Trunk stock (mobile inventory)
- Customer site storage
- Vendor managed inventory
Inventory Records
- Stock levels and quantities
- Reorder points and quantities
- Location assignments
- Movement history
Serialized Inventory
- Individual item tracking
- Installation history
- Service records
Benefits of Proper Inventory Setup
Operational Efficiency
- Reduced truck rolls
- Higher first-time fix rates
- Minimized technician downtime
- Optimal stock levels
Customer Satisfaction
- Faster service completion
- Fewer return visits
- Professional service delivery
- Reliable repairs