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Add Timeoff to Service Engineers

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Updated on 07/10/2025

Understanding Time Off Management

Time off directly impacts scheduling and capacity. FieldAx handles various absence types:

Time Off Categories

  • Planned vacation
  • Sick leave
  • Personal days
  • Training days
  • Holidays
  • Leave of absence

Impact on Operations

Time off affects:

  • Dispatch availability
  • Schedule optimization

Creating Time Off Records

Step 1: Access Time Off Management

From Service Engineer record:

  1. Navigate to Time Off related list
  2. Click New Time Off

Step 2: Basic Time Off Information

Enter request details:

Time Off Details

  • Type: Vacation
  • Start Date: 07/15/2024
  • End Date: 07/19/2024
  • Total Days: 5
  • Status: Approved

Additional Information

  • Reason: Summer vacation
  • Emergency Contact: (555) 999-8888
  • Coverage Arranged: Yes
  • Notes: Jobs reassigned to Team 2

Step 3: Partial Day Configuration

For partial day absences:

Half-Day Request

  • Date: 07/25/2024
  • Type: Personal
  • Start Time: 8:00 AM
  • End Time: 12:00 PM
  • Available After: 1:00 PM

Appointment Leave

  • Date: 08/10/2024
  • Type: Medical
  • Unavailable: 2:00 PM – 4:00 PM
  • Jobs Allowed: Before 1:30 PM

Time Off Reports

Utilization Reports

Track time off patterns:

Individual Report

  • Vacation days used/remaining
  • Sick days taken
  • Personal days balance
  • Training hours completed
Updated on 07/10/2025
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