Feedback Response


Feedback from customers is obtained during the job closure process, which can occur through either the mobile app or a survey email.


Field LabelData TypeDescription
Response#Auto Number Unique number of the response
JobLookupJob number linked to the feedback
CommentText Area(255)Feedback comment provided by customer
RatingPicklistRating provided by customer(Good, Average, Bad)
Given ByText(255)Name of the customer who has given the feedback
Service EngineerText(255)Service engineer who has received the feedback