Description:
Feedback from customers is obtained during the job closure process, which can occur through either the mobile app or a survey email.
Fields:
| Field Label | Data Type | Description |
| Response# | Auto Number | Â Unique number of the response |
| Job | Lookup | Job number linked to the feedback |
| Comment | Text Area(255) | Feedback comment provided by customer |
| Rating | Picklist | Rating provided by customer(Good, Average, Bad) |
| Given By | Text(255) | Name of the customer who has given the feedback |
| Service Engineer | Text(255) | Service engineer who has received the feedback |