Skills represent the specific knowledge sets necessary for an engineer to successfully complete their tasks. By configuring the required skills for various job types and mapping them accordingly, you can effectively streamline the assignment of engineers to specific jobs. This setup proves valuable in indicating the skills needed by a service engineer for each job, ensuring a clear understanding of the skill requirements when assigning engineers to tasks.

Fig 1:-Skill Edit Page


Field Label Data Type Description
Skill Name Text(80) Required
Detail Text Area(255) Details about the skill
Owner Lookup(User, Group)